Reputation: 30
I have the table below. Basically I want to calculate the calls answered by each ID within each hour.
In other words, I am trying to use the charts above divided by the charts below (different colors represent their groups - A or B). For example, in the chart I actually want to get, the two bars for 00:00-00:59 should be 1.125 (blue) and 7 (yellow).
I wrote the following DAX yet the result is not correct:
Calls Answered by Unique IDs = SUM('Table'[Calls (Answered)]) / DISTINCTCOUNT('Table'[ID])
Could someone tell me how to do it properly? Many thanks!!!
Upvotes: 0
Views: 1083
Reputation: 4282
Can you please try this measure
Measure =
VAR _partition =
ALLEXCEPT ( tbl, tbl[Hour Period], tbl[Group] )
VAR _sum =
CALCULATE ( SUM ( tbl[Calls (Answered)] ), _partition )
VAR _count =
CALCULATE ( DISTINCTCOUNT ( tbl[ID] ), _partition )
RETURN
DIVIDE ( _sum, _count )
Upvotes: 1