Reputation: 188
Missing app from AppGallery after publishing update
I have sent an update of my App to Huawei a few days ago. Verification went well, no remarks by Huawei side. Yesterday's update has been published, but the app was missed from appgallery. The update did not come to users. They can't find an app throw search. But the link to the app is working on a desktop browser. On phones can't find app across AppGallery. Huawei did not send me any info. Can anyone help?
Upvotes: 1
Views: 560
Answers (1)
Reputation: 33997
According to the confirmation with the review team, when they try to log in your app for the first time on the HMS phone (mate30, HMS, emui11.0.0), the following error message is always displayed before login.
Although they could log in after loading the app for a period of time, but this problem does not occur on the GMS phone(mate20pro).
To solve the issue, you are recommended to test your app in HMS devices to reproduce and optimize its incompatibility issues against non-GMS devices.
Upvotes: 1
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