Windows context menu "send to" EditPlus has wrong path from ClearCase Explorer

Question

I installed EditPlus 5.5 (evaluation version) on Windows 10 (64 bit).

During the installation I selected the option of adding EditPlus to the send to item of the Windows context menu.

The send to opens a file in EditPlus from File Explorer.

But I get an error when I do it from ClearCase Explorer

This is the error.
(Note that there is no C:\Program Files (x86)\EditPlus folder. It doesn't exist.)

This is the actual location: C:\Program Files\EditPlus

My ClearCase Explorer

What do I need to do in order to send a file from ClearCase Explorer to EditPlus?

Answer 1

This isn't the CC explorer context menu customization. The file list in the CC explorer context menu picks up the "sendto" behavior from an inherited control.

I just tested this on a ClearCase 9.0.2 host and a 9.1 host.

• 9.0.2.4 (32-bit) -- error occurs.
• 9.1.0.2 (64-bit) -- Error does not occur.

Process Monitor shows that we find the sendto shortcut in the right place (%userprofile%\AppData\Roaming\Microsoft\Windows\Sendto), and the contents are correct (pointing to the 64-bit version). it also shows that CC explorer (32-bit) keeps looking in "Program Files (x86)" even though the shortcut points elsewhere. This COULD be an artifact of MFC, but I don't know...

If you can't move to 9.1.0.2, and have a support contract, please open a support case. If you move to ClearCase 9.1.0.2 and use Visual Studio, you may need a testfix as well to resolve a few issues in the integration.

Answer 2

It is possible the ClearCase Explorer customization does not cope well with paths including spaces in them.

For testing:

• uninstall EditPlus
• install it again, in a path without spaces.

Try then the Send To / EditPlus from the ClearCase Explorer, and see if the issue persits.