CODEWITHSUNDEEP
ruby-on-railstwiliotwilio-api
inarrgd
inarrgd

Reputation: 23

Twilio - Tracking clients who press button in template

I am sending messages on Whatsapp using a Twilio number. I created a template with a "call to action" button, which redirects to a website. Is it possible to know which clients clicked on the link (on the button)?

Thank you

Upvotes: 2

Views: 244

Answers (1)

philnash
philnash

Reputation: 73055

Twilio developer evangelist here.

As far as I understand, you can set a link for the button that will be the same for each message. So you can't track based on the link that they click, but if they are logged in on their device, you could detect that they landed on that link and attribute it to their account.

Upvotes: 1

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