Mike Lunn
Mike Lunn

Reputation: 2470

DialogFlow CX flow not routing to next page when using page parameter

I have a page that has an entry fulfillment and route to another page. The intent that maps to the route has training phrases for @sys.number variable which map to parameter id: number. I also have a page parameter my_variable of type sys.number. The Route condition is set to Match at least one rule.

When I test this in the test agent, my input gets mapped to the correct parameter. However, the test agent does not proceed to the next page. If I enter input a second time, then I am routed to the next page. How can I achieve being routed to the next page after my first initial input?

Upvotes: 0

Views: 1378

Answers (2)

Gowtham S
Gowtham S

Reputation: 1

  1. Check page parameter 'my_variable' is configured correctly.
  2. Check the '@sys.number' entity and maps it to the 'number' parameter.
  3. Check if there's any fallback intent configured or if it's interfering routing with other. Inputs that should trigger the transition to the next page and see if they are correctly routed.

Upvotes: 0

Mike Lunn
Mike Lunn

Reputation: 2470

Adding the following condition resolves my issue.

enter image description here

Upvotes: 3

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