Reputation: 31
I'm having trouble rendering my HTML email correctly in Outlook. The top picture is how it is supposed to look like in Gmail. The second picture is being rendered incorrectly by Outlook 2016. I've been stuck on this issue for the past 2 days. Any helps is greatly appreciate it.
This is the code that is being rendered in HTML:
<!-- COLUMN TITLE -->
<!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:740px;" width="740" bgcolor="#ffffff" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:7px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-33-333333333333336 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;padding-right:25px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">DATE AND TIME</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-50 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">TITLE</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-16-66666666666666 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;padding-left:10px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">CODE</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
<!-- END COLUMN TITLE -->
<!-- HORIZONTAL LINE -->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:8px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-100 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="center" style="font-size:0px;padding:10px 25px;padding-top:0;padding-right:20px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<p style="border-top:solid 1px #BBBBBB;font-size:1px;margin:0px auto;width:100%;">
</p>
<!--[if mso | IE]><table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 1px #BBBBBB;font-size:1px;margin:0px auto;width:700px;" role="presentation" width="700px" ><tr><td style="height:0;line-height:0;">
</td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<!-- END HORIZONTAL LINE -->
<!-- FAULT ROW -->
<!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:740px;" width="740" bgcolor="#ffffff" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:8px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-33-333333333333336 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;padding-right:25px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<div style="text-decoration:none;font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#528ecb;">[DATE_TIME]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-50 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;word-break:break-word;">
<div style="font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#4a4a4a;">[TITLE]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-16-66666666666666 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;padding-left:10px;word-break:break-word;">
<div style="font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#4a4a4a;">[CODE]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
<!--END FAULT ROW -->
Upvotes: 0
Views: 2046
Reputation: 5204
You've got "740px" for each of the Outlook-specific (if mso) table columns. You would need to make them 33%, 50% and 16% -- but as pixels -- for Outlook to work.
Incidentally, you should also inline the widths for other email environments that don't support <style>
blocks. For example, Gmail IMAP doesn't support this. So just put the width:33% inline instead of as a class.
Here's the new code:
<!-- COLUMN TITLE -->
<!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:740px;" width="740" bgcolor="#ffffff" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:7px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:244px;" ><![endif]-->
<div class="column-per-33-333333333333336 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:33%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;padding-right:25px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">DATE AND TIME</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:370px;" ><![endif]-->
<div class="column-per-50 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:50%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">TITLE</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:118px;" ><![endif]-->
<div class="column-per-16-66666666666666 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:16%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;padding-left:10px;word-break:break-word;">
<div style="font-family:Arial, Helvetica Neue, Helvetica, sans-serif;font-size:12px;line-height:1;text-align:left;color:#9c9c9c;">CODE</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
<!-- END COLUMN TITLE -->
<!-- HORIZONTAL LINE -->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:8px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:740px;" ><![endif]-->
<div class="column-per-100 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="center" style="font-size:0px;padding:10px 25px;padding-top:0;padding-right:20px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<p style="border-top:solid 1px #BBBBBB;font-size:1px;margin:0px auto;width:100%;">
</p>
<!--[if mso | IE]><table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 1px #BBBBBB;font-size:1px;margin:0px auto;width:700px;" role="presentation" width="700px" ><tr><td style="height:0;line-height:0;">
</td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<!-- END HORIZONTAL LINE -->
<!-- FAULT ROW -->
<!--[if mso | IE]></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:740px;" width="740" bgcolor="#ffffff" ><tr><td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![endif]-->
<div style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:740px;">
<table class="event-history-outlook" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:0px 0;padding-bottom:8px;text-align:center;">
<!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0"><tr><td class="" style="vertical-align:top;width:244px;" ><![endif]-->
<div class="column-per-33-333333333333336 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:33%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;padding-right:25px;padding-bottom:0px;padding-left:20px;word-break:break-word;">
<div style="text-decoration:none;font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#528ecb;">[DATE_TIME]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:370px;" ><![endif]-->
<div class="column-per-50 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:50%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;word-break:break-word;">
<div style="font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#4a4a4a;">[TITLE]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td><td class="" style="vertical-align:top;width:118px;" ><![endif]-->
<div class="column-per-16-66666666666666 outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:16%;">
<table class="event-history-outlook" border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tbody>
<tr>
<td align="left" style="font-size:0px;padding:10px 0 10px 0;padding-bottom:0px;padding-left:10px;word-break:break-word;">
<div style="font-family:Helvetica;font-size:12px;line-height:1;text-align:left;color:#4a4a4a;">[CODE]</div>
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]></td></tr></table><![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
<!--END FAULT ROW -->
Upvotes: 1