CODEWITHSUNDEEP
twiliomicrosoft-teamssiptwilio-api
User7723337
User7723337

Reputation: 12018

Redirecting call from a Twilio to Microsoft Teams

I am trying to understand if there is a way we can transfer/redirect active call from Twilio to Microsoft Teams user.

Incoming call to Twilio will be a SIP audio call.
MS Teams will act as SIP Gateway/Server which can receive call from Twilio and Teams user will see the incoming call.

I was reading few of the articles on Twilio:
https://www.twilio.com/docs/voice/tutorials/call-forwarding-java-spark
https://www.twilio.com/docs/sip-trunking/call-transfer

Does Twilio and MS Teams supports this feature using the APIs?

Upvotes: 0

Views: 1127

Answers (1)

philnash
philnash

Reputation: 73029

As you will have read in the SIP trunking call transfer article, you can absolutely transfer a SIP call from Twilio to another SIP endpoint.

I have no experience of that with MS Teams, but it appears that you can make SIP calls to Teams. Though some of the documentation points out that you may need specific hardware that supports Teams.

Upvotes: 1

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