CODEWITHSUNDEEP
google-cloud-platformsshconnectionvirtual-machinegoogle-compute-engine
Karnan Muthukumar
Karnan Muthukumar

Reputation: 1863

Unable to connect to Google Cloud VM via SSH Error code 4010

Unable to connect to Google Cloud VM via SSH.

I have faced the below-mentioned error while trying to connect VM. enter image description here

So far I have tried following things,

Code: 4010 - Connection via Cloud Identity-Aware Proxy Failed

Google VM instance Connection via Cloud Identity-Aware Proxy Failed (code 4010)

Could you please tell me anyone is this issue is related to any SSH key. I thought ssh key has been expired. So, I have generate new SSH private & public key via PUTTY Gen Then I have update public key in Google cloud->Metadata->SSH Keys -> Edit
Followed many documents to generate ssh key & add ssh key

I am unable to add ssh key in Instance-> Edit-> SSH key facing below mentioned error.

enter image description here

Need to start tomcat service imediately last 12 hours service has been stopped due to this issue. Could you please suggest any way to start atleast apache tomcat service?. Please let me know if need any clarification. Could you please help me anyone to resolve this issue.

Don't mark as duplicate question. It's related to someother issue. I have already checked existing forums. Not working.

Upvotes: 0

Views: 865

Answers (1)

Tim Chiang
Tim Chiang

Reputation: 394

  1. How should we know the SSH key is expired?
<protocol> <key-blob> google-ssh {"userName":"<[email protected]>","expireOn":"<date>"}

You can check out expireOn.

  1. The common solution is the firewall. Please check your firewall is configured correctly and open on the port you're connecting to. You can use Connectivity Tests to identify any connectivity issues.

  2. Also, you should be able to see the instance's serial console output using the GCP console - go to the instance's details and click on Serial port 1 (console) and you will see the output.

  3. GCP has provided the documentation of troubleshooting.

The second issue shows that you're facing some IP problems, so I still suggest that review any network service that you using.

Upvotes: 2

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