CODEWITHSUNDEEP
amazon-web-servicesautomationscriptingamazon-connect
Amjad
Amjad

Reputation: 157

Can I Create Amazon Connect Contact flow using Scripts?

I know how to create amazon contact flows manually, But I want to automate this process and want to create contact flows using scripts, so is it even possible in amazon connect to create contact flows using scripts?

Upvotes: 0

Views: 843

Answers (1)

ledge
ledge

Reputation: 474

Yes you can. The contact flows are just json files that use the contact flow language as documented here...

https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html

You can then use the CreateContactFlow and UpdateContactFlowContent API calls to programatically update the flows. This can be incorporated into CloudFormation Scripts as well to automate the whole process.

This is all very useful when migrating between dev and prod environments, for example.

Upvotes: 3

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