CODEWITHSUNDEEP
facebook-graph-apiwhatsapp
Azhar
Azhar

Reputation: 11

Using a same phone no in WhatsApp business cloud Api and in business app

I am integrating whatsapp graph api/whatsapp cloud api in my webapplication/crm. where I need to send text message or document to the customers and return response from the customers. which will be actioned from my customized crm. and i also want to access whatsapp business app with the same phone no which i am actually using now. So is it possible to access the same for both situation with a single phone No.

Upvotes: 1

Views: 3125

Answers (1)

Rafael Odon
Rafael Odon

Reputation: 1360

According to the documentation, it is not possible to use the same phone number on both Whatsapp Business API and Whatsapp Business APP. It is also said that you need new phone number on the API, that have never been used on a Business APP before.

Check https://developers.facebook.com/docs/whatsapp/phone-numbers

Upvotes: 2

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