CODEWITHSUNDEEP
zendeskzendesk-apizendesk-app
tedeeee
tedeeee

Reputation: 47

How to sort custom_field in Zendesk Search API

This is the API for sorting created date:

https://EXAMPLE.zendesk.com/api/v2/search.json?sort_by=created_at&sort_order=asc&query=custom_field_123:ABC

The above API will sort date from ascending and then where under custom_field with ID 123's value = ABC.

But what I need is I want to sort custo_field_123 too. Is there any way to do that?

Upvotes: 0

Views: 537

Answers (1)

ahmedsabriz
ahmedsabriz

Reputation: 412

You can only sort by updated_at, created_at, priority, status, or ticket_type. Defaults to sorting by relevance.

Refer to API reference

Upvotes: 1

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