ubaid ismail
ubaid ismail

Reputation: 15

Payment declined, please check with your bank or use a different card

After checkout user goes to PayPal and then returns to the website with the following message: Payment declined, please retry or use a different card My client uses the osCommerce CMS, and they integrated PayPal Direct for online payments.

Any suggestions? Like should we upgrade a code or there is may be some other issues?

Upvotes: 0

Views: 616

Answers (1)

Preston PHX
Preston PHX

Reputation: 30477

Declines are a normal part of processing cards. You can log the API response, which might have a bit more information on the reason, but generally it is as it says: that card was declined, the user can try again preferably with a different one.

osCommerce and its modules tend to be very old, there are better ways to integrate nowadays such as Braintree or Advanced Credit and Debit Cards, but a newer integration is better for unrelated technical/security reasons; declines can and will happen regardless, they are a business issue.

Upvotes: -1

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