d0gb3r7
d0gb3r7

Reputation: 842

Direct links to Twilio Console resources within sub-accounts

Is it possible to create URLs that point to the Twilio Console page for a specific resource (e.g. a Call or a Conversation), even if that resource exists in a sub-account?

My use case is a back-office web app where I would like to give users the option to easily open up the Twilio resources corresponding to our entities&processes. I'm currently trying it with URLs like these:

https://www.twilio.com/console/voice/calls/logs/CA…
https://www.twilio.com/console/chat/services/IS…/channels/CH…

This works for resources in one sub-account, but not others (confusingly regardless of which sub-account was "active" in the Console before opening the link). For channels/conversations, I'm getting a Console page with error messages; for calls it's a 502/Bad Gateway error 😮

Is there any way to supply the sub-account ID as a parameter to URLs like the above?

Upvotes: 1

Views: 116

Answers (1)

IObert
IObert

Reputation: 3871

This is, as of now, not possible.

PS: Maybe the Twilio API can help you to retrieve and display the required information in your web app.

Upvotes: 1

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