AWS DataSync agent ran into an error connecting to AWS

I'm trying to sync local S3 object storage to AWS S3 using AWS DataSync. I configured agent and it shows as online in AWS DataSync dashboard under Agents tab.

This is screen of local datasync agent: Agent screen

Also it passes all of the network requirements from the agent: Agent network checks

When I start the task, it finished after 10 minutes, 5 seconds with error:

DataSync agent ran into an error connecting to AWS. Please review the DataSync network requirements and ensure required endpoints are accessible from the agent. Please contact AWS support if the error persists.

Cloudwatch logs here:

2022-11-24T23:51:55.523+04:00   [INFO] Request to start task-07d3b5f3a2145f50c.

2022-11-24T23:54:15.550+04:00   [INFO] Execution exec-089b9bd72e66f49aa started.

2022-11-25T00:04:20.687+04:00   [INFO] Execution exec-089b9bd72e66f49aa finished with status Connection refused.

Please help to figure out the problem

Upvotes: 0

Views: 1230

Answers (1)

padbk
padbk

Reputation: 21

Check the clock on the Agent is correct and make sure a NTP server is set.

If the clock is out, either the task won't start or the TLS handshake will fail and timeout after 10 mins.

Upvotes: 1

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