kishan maharana
kishan maharana

Reputation: 557

Recurring payment stays on hold on Stripe

I have integrated stripe subscription on our website on recurring basis. Every thing is working fine but there is an issue with LIVE recurring payments.

issue

-> Whenever stripe tries to do recurring payment from customers account it shows the following error on stripe dashboard and it stays like this for 3 days and then became succeded.

error message : " The user has completed the payment and Stripe is waiting for the funds from their bank. Stripe is currently processing the payment. ".

-> I have checked this with multiple bank cards but still the issue is there with every bank card.

Can anyone suggest how to fix this.

Thanks.enter image description here

Upvotes: 0

Views: 409

Answers (1)

kishan maharana
kishan maharana

Reputation: 557

For this issue i had discussed with stripe support team. For Indian users, it's a regulation of STRIPE that they wait for 72 hours before charging the user to downstream issues.

Here is the documentation where it's clearly mentioned.

https://stripe.com/docs/india-recurring-payments

enter image description here

Upvotes: 0

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