CODEWITHSUNDEEP
facebookfacebook-javascript-sdkevent-trackingfacebook-pixel
osemec
osemec

Reputation: 259

Facebook Pixel doesn't recognize external_id parameter

I used official Facebook documentation (https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters) to add external id parameter, but it is only visible in Facebook Events Manager (Test events).

enter image description here

In Events deduplication it is shown as 0% sent (Conversion API however, has no problem with this parameter detection).

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What am I doing wrong?

Upvotes: 0

Views: 1174

Answers (2)

user12496546
user12496546

Reputation:

OK it seems that external id need to be added as an advanced matching parameter, in the third parameter object of the fbq('init', XXX, {external_id : "HERE"}) method.

But it won't appear in the Test Event tool as mentionned in the doc

Upvotes: 0

Abhinav Akhil
Abhinav Akhil

Reputation: 419

Try using this package, it will help to simplify tracking using a Facebook Pixel. It also supports multiple pixel Ids. https://www.npmjs.com/package/ngx-multi-pixel

I hope it helps.

Upvotes: -1

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