CODEWITHSUNDEEP
banno-digital-toolkit
Ven
Ven

Reputation: 3

Custom Banno Dashboards unable to load the applications in some Android phones but working fine in all ios phones

We have created some custom applications like Card Management/e-Alerts using symXchange and linked them to Banno. They are loading and working as expected in all ios phones but unable to load in some Android phones. I have attached the error message.enter image description here

Upvotes: 0

Views: 212

Answers (1)

Chad Killingsworth
Chad Killingsworth

Reputation: 14411

This is a generic error on Android and there's not enough information to diagnose the problem. It is most commonly encountered with the underlying device has a network connectivity error of some sort.

When diagnosing issues like this, general suggestions would be:

  • Use a fully public URL on a standard port
  • Ensure all resources are https
  • Use a public network and not an internal wifi connection
  • Turn of Wifi on a phone and use the cell service (or the reverse)

Upvotes: 1

Related Questions