CODEWITHSUNDEEP
webspherewebsphere-libertywebsphere-commerce
KUNAL HIRANI
KUNAL HIRANI

Reputation: 709

What does error SRVE0315E indicate in ibm websphere liberty server?

I have WebSphere application server liberty - 17.0.0.2 installed. When i try to hit website URL after turning up crsServer, The front page displays "An error has occurred. Please contact your system administrator" message.

Initially everything was working fine but suddenly the storeFront stopped showing and there is below error printed in console.

SRVE0315E: An exception occurred: java.lang.Throwable: javax.servlet.ServletException: java.lang.NullPointerException

Here are the logs

[1/16/23 19:50:48:986 IST] 00000020 com.ibm.commerce.foundation.logging.ExtendedInfo             I CWXFR9010I: Extended information : [URL=http://appsrv-05.kotsovolos.gr:8080/webapp/remote/preview/] [parameters=null] [userId=-1002] 
[1/16/23 19:50:49:018 IST] 00000020 com.ibm.ws.logging.internal.impl.IncidentImpl                I FFDC1015I: An FFDC Incident has been created: "javax.servlet.ServletException: java.lang.NullPointerException com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter 144" at ffdc_23.01.16_19.50.48.0.log
[1/16/23 19:50:49:049 IST] 00000020 com.ibm.ws.logging.internal.impl.IncidentImpl                I FFDC1015I: An FFDC Incident has been created: "javax.servlet.ServletException: java.lang.NullPointerException com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter 82" at ffdc_23.01.16_19.50.49.0.log
[1/16/23 19:50:49:064 IST] 00000020 com.ibm.ws.logging.internal.impl.IncidentImpl                I FFDC1015I: An FFDC Incident has been created: "javax.servlet.ServletException: java.lang.NullPointerException com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters 1064" at ffdc_23.01.16_19.50.49.1.log
[1/16/23 19:50:49:064 IST] 00000020 com.ibm.ws.webcontainer.webapp                               E SRVE0315E: An exception occurred: java.lang.Throwable: javax.servlet.ServletException: java.lang.NullPointerException
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:5027)
    at com.ibm.ws.webcontainer31.osgi.webapp.WebApp31.handleRequest(WebApp31.java:528)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.handleRequest(DynamicVirtualHost.java:315)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1025)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVirtualHost.java:280)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:967)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.wrapHandlerAndExecute(HttpDispatcherLink.java:359)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.ready(HttpDispatcherLink.java:318)
    at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:471)
    at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleNewRequest(HttpInboundLink.java:405)
    at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.processRequest(HttpInboundLink.java:285)
    at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.ready(HttpInboundLink.java:256)
    at com.ibm.ws.tcpchannel.internal.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:174)
    at com.ibm.ws.tcpchannel.internal.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:83)
    at com.ibm.ws.tcpchannel.internal.WorkQueueManager.requestComplete(WorkQueueManager.java:504)
    at com.ibm.ws.tcpchannel.internal.WorkQueueManager.attemptIO(WorkQueueManager.java:574)
    at com.ibm.ws.tcpchannel.internal.WorkQueueManager.workerRun(WorkQueueManager.java:929)
    at com.ibm.ws.tcpchannel.internal.WorkQueueManager$Worker.run(WorkQueueManager.java:1018)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1153)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.lang.Thread.run(Thread.java:785)
Caused by: javax.servlet.ServletException: java.lang.NullPointerException
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter.doFilter(StoreRuntimeServletFilter.java:529)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:207)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at com.ibm.commerce.store.preview.servlet.PreviewFilter.doFilter(PreviewFilter.java:97)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:207)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at com.ibm.commerce.cf.servlet.ExecutionContextFilter.doFilter(ExecutionContextFilter.java:311)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:207)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:1021)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1143)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4983)
    ... 20 more
Caused by: java.lang.NullPointerException
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter.doFilterAction(StoreRuntimeServletFilter.java:636)
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter$1.run(StoreRuntimeServletFilter.java:410)
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter.doFilter(StoreRuntimeServletFilter.java:433)
    ... 31 more

I am trying to solve this error but i am not able to find root cause. even in the official documentations i am not able to find information on SRVE0315E. can anyone guide me what can be issue??

Upvotes: 1

Views: 987

Answers (1)

Alasdair
Alasdair

Reputation: 3211

It means that an exception was thrown when trying to call a servlet. In this case the exception is a NullPointerException thrown from a Servlet Filter. The exception stack in your question indicates exactly where this occurred:

Caused by: java.lang.NullPointerException
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter.doFilterAction(StoreRuntimeServletFilter.java:636)
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter$1.run(StoreRuntimeServletFilter.java:410)
    at com.ibm.commerce.store.servlet.StoreRuntimeServletFilter.doFilter(StoreRuntimeServletFilter.java:433)

The com.ibm.commerce.store.servlet.StoreRuntimeServletFilter class is not a Liberty class and the source is not in the question so I cannot comment on what caused it to throw a NullPointerException, but you would need to either look to the source of that class, or contact the owner of it for more information on why this occurred.

Upvotes: 2

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