Reputation: 7
I am embedding the signature request with DocuSign in my application. Is there any way that I can allow customers to change embedded signature responsibility(forward the document to someone else)?
I have already checked the setting to enable recipients to Assign to Someone Else according to this link: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=yca1573855023892&topicId=uin1573855010064.html&_LANG=enus enter image description here
Another question, if it is impossible then is there any way that customers can save all the changes that they have made so far?
Upvotes: 0
Views: 143
Reputation: 5029
Embedded Signing doesn't directly support signers changing signing responsibility. This is because out-of-the-box if a captive signer did so, the recipient they changed it to would not have a way to access the envelope.
The most straightforward way to resolve this would be to change the signer to a Remote signer so that the Signer Reassign function you've linked would work.
If it's necessary for a signer to remain embedded/captive, but still have the ability to reassign, you would need to build out functionality in your application that would (outside of DocuSign)
prompt the recipient for the new signer's info
make an UpdateRecipient call on the envelope to change the name/email/clientUserId as needed
Notify the new recipient that they have an envelope to sign
Grant the new recipient access to the envelope.
Upvotes: 2