Image thumbnail not showing while sharing link on WhatsApp: OG Tag issue

Question

I have placed OG Tags correctly on my website but thumbnail image is not loading when I share my website link on whatsapp. I checked all other answers on StackOverflow but nothing seems to work for me.

This happened after I changed the image directory to a /storage folder.

Expected:

Actual (What it's showing right now):

Eg URL is: https://www.oxygentimes.com/cpap-bipap/resmed-airsense-10-autoset-cpap

The og:tags look like the following:

<meta property="og:title" content="ResMed AirSense 10 Autoset CPAP (2023) - with Cloud &amp; Tripack (Optional)">
<meta property="og:description" content="Buy Resmed Airsense 10 Autoset  CPAP Machine with Autoset algorithm, premium features like advanced event detection, Auto Ramp, Climate control and 3 year warranty">
<meta property="og:image" content="https://www.oxygentimes.com/storage/productlargeimages/Resmed-Airsense-10-Autoset1648186681.jpg">
<meta property="og:type" content="website">
<meta property="og:url" content="https://www.oxygentimes.com/cpap-bipap/resmed-airsense-10-autoset-cpap">

Can someone please help?

Answer 1

In Whatsapp, when sharing link image doesn't show up, you need to go to Privacy -> Advanced -> turn off Disable link previews. Then your problem will be solved.

Answer 2

I have the same problem... og:image is correct, but thumbnail is not showing up when sharing the url on whatsapp. When I check the facebook debugger, the crawler can't find my og:image... Image is less then 300 kb and 256px x 256 px. <meta property="og:image:secure_url" content="https://*****/img/thumbnail.jpg"> <meta property="og:image:width" content="256"> <meta property="og:image:height" content="256"> <meta property="og:image:type" content="image/jpeg">