How to implement unsend messages in Instagram Graph API

Question

I have integrated Instagram graph API with Salesforce and it's working fine. Now I want to implement unsend messages but Instagram webhook is not sending any notification

I tried after subscribing "messages" webhook event but it is not sending any notification

Answer 1

Solution for Unsend Messages on Instagram via Android Studio

Issue: Currently, the Unsend messages webhook on Instagram does not work when using a desktop browser. While the delete message webhook is triggered on mobile, it’s not functional in the browser version.

Proposed Solution: Use Android Studio with the built-in Android emulator to access Instagram and ensure the Unsend webhook works effectively.

NOTE: This solution is good for if you need send screen recording to META. Otherwise it is working properly on mobile devices

Example screenshot:

Steps to Get Started:

1. Install Android Studio:

   • Download and install Android Studio on your computer.

2. Set Up an Emulator:

   • Open Android Studio and create a new project (you can choose any template).
   • Navigate to Tools > AVD Manager (Android Virtual Device Manager).
   • Click on Create Virtual Device and select a device model (e.g., Pixel 4).
   • Choose a system image (preferably the latest version) and click Next.
   • Configure the AVD settings as needed and click Finish.

3. Launch the Emulator:

   • In the AVD Manager, click the green play button next to your newly created virtual device to start the emulator.

4. Log in to Your Google Account:

   • Once the emulator is running, open the Google Play Store app.
   • Log in with your Google account to access the Play Store.

5. Download Instagram:

   • Search for Instagram in the Play Store, install it, and open the app.

6. Log in to Your Instagram Account:

   • Use your credentials to log into your Instagram account.

7. Test the Unsend Functionality:

   • Send messages through Instagram and test the Unsend feature to ensure the webhook triggers correctly.

Answer 2

The webhook, on my test app, does not send any delete notifications (as well as reactions, seen, etc).

Looking over the docs you will see a webhook example that includes the is_deleted option.

I would copy a regular message payload and using curl or postman send your own request that includes is_deleted to help test.

https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook#webhook-events

1. Copy your message payload.
2. Inject "is_deleted": true into the message object in the messaging array.

{
  "object": "instagram",
  "entry": [
    {
      ...
      "messaging": [
        {
          ...
          "is_deleted": true  
          ...
      ]
    }
  ]
}