Reputation: 49
We use vTiger query Rest API to extract the ticket data to use it for reporting purposes - currently, we have 500,000+ tickets. Considering that one can extract 100 records per page, it takes hours to pull the entire dataset. What are we missing/what options are we not aware of from vtiger to pull the data on a daily basis?
The single option proposed by the support team was to use a reporting module.
Update: we use vTiger Cloud. The database backup can be shared by the support team once every 6 months.
Upvotes: 0
Views: 237