CODEWITHSUNDEEP
whatsapp-cloud-api
Lucas Kuratani
Lucas Kuratani

Reputation: 51

Whatsapp api taking up to 30 minutes to deliver message

I'm new to the meta business platform. I'm currently setting up a whatsapp business account to send messages programaticaly. I'm able to use the api to send messages and make use of templates. The problem is that the messages are being delivered, but with a delay of over 30 minutes.

The api endpoint I'm using is https://graph.facebook.com/v17.0/{{ _.phoneId }}/messages

Is there any settings required to make them be delivered as fast as possible?

Upvotes: 3

Views: 3833

Answers (2)

Prateek Yadav
Prateek Yadav

Reputation: 31

There's an active bug in the Meta cloud API which is causing this delay. You can track it here - https://developers.facebook.com/support/bugs/587271766844244/

Upvotes: 3

Syed Muhammad Ali Raza
Syed Muhammad Ali Raza

Reputation: 374

No there is no fast service possible however

To reduce message delivery delays on the WB API

Optimize your server processing time and infrastructure for efficient handling of API requests.

Upvotes: -3

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