CODEWITHSUNDEEP
office365ms-officeoffice-jsoffice-addinsoffice-store
Giovanna Alves
Giovanna Alves

Reputation: 29

Error Publishing Add-in to Office Store - Mac OS Compatibility Issue

I'm having trouble publishing my add-in to the Office Store. When attempting to complete the process, I encounter the following error:

Your offer does not work in Office for Mac connected to an M365 subscription. OSx Version: 13.2 Ventura, Office Version: 16.70.

Unfortunately, my add-in was not designed to be compatible with the Mac operating system. However, I have been unable to find any tutorials or guidance on how to disable this option. I need to find a solution to publish my add-in without Mac support.

My add-in is for Excel and the video of the analysis reports a blank page on load the add-in, but I want the analysis to occur only on Windows.

How to disable this option or is there any other solution to publish my add-in successfully?

EDIT: I tried to run my add-in in a Mac and in an iPad. In both of them it works. But at the store they displayed a blank page.

Upvotes: 0

Views: 41

Answers (1)

Eugene Astafiev
Eugene Astafiev

Reputation: 49455

There is no such option to disable a specific platform. To pass validation, your add-in must work across all platforms that support the methods that you define (for more information, see section 1120.3 and the Office Add-in application and availability page).

The following are the minimum client versions of Office on Mac that support Office Add-ins.

  • Word version 15.18 (160109)
  • Excel version 15.19 (160206)
  • PowerPoint version 15.24 (160614)

Upvotes: 1

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