CODEWITHSUNDEEP
iosobjective-ciphoneipadapp-store
Azhar
Azhar

Reputation: 20678

iphone: Apple ID does not have permission to access iTunes Connect

We have a company account and I have admin rights on it and I am trying to Login into to

https://itunesconnect.apple.com

but its giving error.

Apple ID does not have permission to access iTunes Connect.

I can log on to Apple site and have admin rights on our companies account but could not post Application to App Store because I do not have Team Agents rights and there it gives error

"Only Team Agents are authorized to prepare and submit applications for distribution."

Now I want to post application to App store so that it could be ready for testing for multiple people.

Upvotes: 18

Views: 36837

Answers (3)

Raunak
Raunak

Reputation: 3414

Ask your team admin to log into iTunes Connect, in the home page click on the item "Manage Users". Here you'll find a list of Members approved to access iTunes Connect. Add a new user and select user type as iTunes connect user. Fill in the other details, the new user will get a confirmation email from Apple, once you click on the confirmation, you'll be able to access iTunes connect using your Apple ID.

enter image description here

Select User type

Add new user

Upvotes: 18

Azhar
Azhar

Reputation: 20678

I send an Email to IOS ([email protected]) and they send me this response which clears the conflict.

Please be advised that you currently have an Enterprise Developer Account. As an Enterprise Developer you do not have access to iTunes Connect, because the Enterprise Program is for internal app distribution. Therefore you cannot submit apps to the App Store, so there is no access to iTunes Connect as a Enterprise Developer.

If you wish to submit apps to the App Store we ask that you enroll into the iOS Company Developer Program.

Please note, if you would like to join the iOS Company Developer you may visit the following link:

http://developer.apple.com/programs/

Additionally, your iOS Company Enrollment and Program will need to be managed separate from your Enterprise Program this means you need to create a new Apple ID and also pay the enrollment cost as well.

Upvotes: 36

Robin Summerhill
Robin Summerhill

Reputation: 13675

The Provisioning Portal and iTunes Connect are two different things with different permissions and accounts. Just because you have access to the Provisioning Portal and can create profiles etc does not mean that you automatically have access to ITC.

The person who first set up your iPhone Developer account is the 'team agent'. They will automatically have access to ITC with 'admin' privs. You need to get them to add you as a user with 'admin' or 'technical' privs. You can then access ITC and manage application submissions on their behalf.

Upvotes: 4

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