CODEWITHSUNDEEP
kenticokentico-13
Paul Perez
Paul Perez

Reputation: 1

JWT token validation has failed

trying to upgrade my K13 site but I'm getting the following error:

JWT token validation has failed. Make sure you have set the same 'CMSHashStringSalt' app setting for all application instances.

I updated both MVC and CMS with the correct CMSHashStringSalt on the config files.

Upvotes: -1

Views: 234

Answers (1)

jurajo
jurajo

Reputation: 995

If the upgrade finished successfully - the Upgrade Start and Finish events are logged in the Event log without any errors between them, then make sure:

  • you are using HTTPS and valid SSL certificates for both admin and presentation URL
  • the admin app's site is not nested underneath the front end app's site in the IIS - they need to run side-by-side as separate IIS web sites or separate virtual apps
  • apply the latest hotfix to exclude already known and fixed bugs
  • check whether you are using any custom authentication logic with some third party NuGet packages like Microsoft.Identity.Web or System.IdentityModel.Tokens.Jwt - newer versions could break the JWT token encryption in Kentico.

Upvotes: 0

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