CODEWITHSUNDEEP
asp.netasp.net-membershippassword-recovery
Dirk Brockhaus
Dirk Brockhaus

Reputation: 5062

Change error message for locked out user in PasswordRecovery control

I use the ASP.NET PasswordRecovery control in combination with the standard membership provider. A locked out user gets the confusing error message

We were unable to access your information. Please try again.

I want to change this message, but find no way. The properties XXXFailureText especially GeneralFailureText contain over strings. There seems to be a hidden text used for this special kind of error I can't change using a property.

Upvotes: 2

Views: 3147

Answers (3)

Kwakker35
Kwakker35

Reputation: 106

This was causing me a headache too, until I tried this. I added code to the VerifyingUser event to set the UserNameFaileurText if the user was locked out and it worked great, that is the error message was exactly what I wanted it to be.

 protected void PasswordRecovery1_VerifyingUser(object sender, LoginCancelEventArgs e)
{
    MembershipUser membershipUser = Membership.GetUser(PasswordRecovery1.UserName);
    if (membershipUser != null && membershipUser.IsLockedOut)
    {
        PasswordRecovery1.UserNameFailureText = string.Format("<span style='font-            size:larger'>Your account has been locked. Please contact<br/>your <a href='mailto:[email protected]?subject=Locked Account - {0}'>system administrator</a>.</span>", PasswordRecovery1.UserName);
    }
}

Upvotes: 8

Vaibhav Garg
Vaibhav Garg

Reputation: 3716

Are you using a custom membership provider? This error can be cause by a partially implemented membership provider.

You also need to check you web.config settings. make sure that something like this is set:

enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="false"

As well as check they your mailsettings/smtp section is setup properly with a 'from' email address.

<mailSettings>
  <smtp from="[email protected]">
    <network host="mysite.smtp.server" port="25"/>
  </smtp>
</mailSettings>

or set the 'from' in PasswordRecovery

<asp:PasswordRecovery runat="server">
    <MailDefinition From="[email protected]">
    </MailDefinition>
</asp:PasswordRecovery>

btw, your specified error message is the default UserNameFailureText. http://msdn.microsoft.com/en-us/library/system.web.ui.webcontrols.passwordrecovery.usernamefailuretext.aspx

If all else fails, you could hijack the events and cancel them, then show your own error message. Specially the UserLookupError and the other *Error events. http://msdn.microsoft.com/en-us/library/system.web.ui.webcontrols.passwordrecovery_events.aspx

Upvotes: 2

Laurence Burke
Laurence Burke

Reputation: 2358

In the properties window of the control there is a field for the text displayed that you can change

PasswordRecoveryProperties

Upvotes: 0

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