In Payload CMS, sometimes using 'Force Unlock' does not unlock the user

Question

So The user gets locked by entering consecutive wrong passwords

and everything looks normal including the lockUntil having a ISO Date.

I then hit force unlock. and the server returns a successful message.

But sometimes the lockUntil does not get removed successfully and the user is still locked. I check in my DB and the field is null when it works, but filled out still when it does not.

Multiple attempts after it not working continues not to work, but returns successful.

After the 5 minutes has elapsed, the user unlocks itself.

Obviously this would be a hard thing to debug but if anyone has encountered this or similar behavior it would be nice to know of any leads.

Thanks