Enabling Generative Answers Causes Copilot Studio to Forget Azure OpenAI Connection & Company Data

Question

I’m running into an issue with Copilot Studio where enabling generative answers seems to override or remove my company-specific data and the Azure OpenAI connection.

Desired Behavior:

• Copilot should first check my company data (SharePoint, Azure OpenAI, etc.) for an answer.

• If no relevant company data is found, then it should fallback to a generative AI response (rather than completely bypassing my indexed data).

Current Issue:

• When generative answers are disabled, Copilot correctly references my indexed company data.

• When I enable generative answers, Copilot appears to ignore my company data and only provides AI-generated responses.

Question:

How can I configure Copilot so that it prioritizes company data but still provides a fallback generative AI response when company data response is unavailable?

Any insights or solutions would be greatly appreciated!

I’ve attached screenshots of my setup, including the Azure OpenAI connection, data indexing, and the impact of enabling generative answers.