How get screenshot from windows365 virtual machine

Question

In my work I have access to a Windows 365 virtual machine where the company code runs 24/7. Sometimes there a SAP disconnection, Zscaler problem or other strange situation that is hard to keep track. I setup a python piece of code to perform a pyautogui.screenshot() so I can get a glimpse of maybe happen before the system move on. This work when I logged on the VM, but doesn't when not logged. I don't really understand the situation because the error message is not helping. "PyAutoGUI fail-safe triggered from mouse moving to a corner of the screen. To disable this fail-safe, set pyautogui.FAILSAFE to False. DISABLING FAIL-SAFE IS NOT RECOMMENDED."

I don't know if there a security measure from the VM configuration or something related of how VM works without logged accounts. The python code seen to run correctly for RPA.

The code:

def log(robot_name: str) -> None:
    """Take screenshot from current screen and from zscaler state, save in 2 places:
        1 - place where Onedrive only access
        2 - inside own machine HD where Onedrive do not share
        :rtype: None"""
    # screenshot
    try:
        Logger.log_i("Taking Screenshot")
        screenshot = pyautogui.screenshot()
        screenshot.save(f"{SS_DIR}\\{robot_name}_{TODAY}.png")
        screenshot.save(f"{SS_SAFE_DIR}\\{robot_name}_{TODAY}.png")
        Logger.log_i("Screenshot done")
    except Exception as e:
        Logger.log_e("Unable to Take Screenshot")
        Logger.log_e(str(e))

    try:
        # Open ZScaler take screenshot and close it
        Logger.log_i("Taking Zscaler Screenshot")
        sleep(1)
        pyautogui.press("win")
        sleep(1)
        pyautogui.typewrite('zscaler')
        sleep(1)
        pyautogui.press("enter")
        sleep(4)
        screenshot = pyautogui.screenshot()
        screenshot.save(f"{SS_DIR}\\{robot_name}_{TODAY}_zscaler.png")
        screenshot.save(f"{SS_SAFE_DIR}\\{robot_name}_{TODAY}_zscaler.png")
        sleep(4)
        pyautogui.hotkey('alt', 'f4')
        Logger.log_i("Zscaler Screenshot done")
    except Exception as e:
        Logger.log_e("Unable to Take Screenshot")
        Logger.log_e(str(e))```