Giacomo Contessi
Giacomo Contessi

Reputation: 81

WhatsApp Business Cloud API - Is it possible to update conversation labels?

I spent a couple hours yesterday trying to find official documentation about the API endpoints for WhatsApp Business Labels and i couldn't find anything (those labels you can manually add in the WA Business Mobile App to conversations (like "Follow Up", "Lead"...).

I'm working on a CRM and i would like to know if it's possible to update/create/delete labels for a conversation via the Cloud API (or any other API). I was about to desist but i found a third party CRM that have that functionality, so that means there should be a way.

Thank you very much for reading this!

Upvotes: 0

Views: 19

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