CODEWITHSUNDEEP
whatsappwhatsapp-cloud-api
emanuelef
emanuelef

Reputation: 11

Webhook not receiving messages in WhatsApp Cloud API

I've set up a webhook for the WhatsApp Cloud API and am encountering issues with receiving messages. Despite the webhook being correctly verified and successfully receiving test messages from the dashboard, it fails to receive actual WhatsApp messages sent to the business number.

Here's what I've verified so far:

curl -X POST 'https://graph.facebook.com/v22.0/wa-business-id/subscribed_apps'
{"success":true}

The phone number's status:

curl 'https://graph.facebook.com/v22.0/phone-number-id'
{"verified_name":"name","code_verification_status":"VERIFIED","display_phone_number":"number","quality_rating":"UNKNOWN","platform_type":"NOT_APPLICABLE","throughput":{"level":"NOT_APPLICABLE"},"webhook_configuration":{"application":"my-webhook"},"id":"id"}

I suspect the issue might be related to using the same mobile number for receiving WhatsApp messages for the business. Could this be interfering with the webhook's ability to receive messages?

Any suggestions or insights on further troubleshooting steps would be greatly appreciated!

Upvotes: 0

Views: 32

Answers (0)

Related Questions