user10367
user10367

Reputation: 39

OpenERP server addons crm module fails

I'm trying to resolve an issue that I have with openerp CRM module which isn't loading. I was working fine at some point. After making some changes to a report it stopped working with the error, "The report "report.crm.case" already exist!" Starting openerp-server in debug mode gives me this:

`postgres@nodesoft-dev:/usr/lib/python2.5/site-packages/openerp-server$ /usr/bin/python2.5 ./openerp-server.py -dnodesoft --update=all --stop-after-init --log-level=debug --addons-path=/usr/lib/python2.5/site-packages/openerp-server/addons/

[2011-11-09 03:00:14,301] DEBUG:psycopg2:installed. Logging using Python logging module

[2011-11-09 03:00:14,301] INFO:server:version - 5.0.6

[2011-11-09 03:00:14,301] INFO:server:addons_path - /usr/lib/python2.5/site-packages/openerp-server/addons

[2011-11-09 03:00:14,301] INFO:server:database hostname - localhost

[2011-11-09 03:00:14,301] INFO:server:database port - 5432

[2011-11-09 03:00:14,301] INFO:server:database user - postgres

[2011-11-09 03:00:14,305] INFO:objects:initialising distributed objects services

[2011-11-09 03:00:14,477] INFO:dbpool:Connecting to nodesoft

[2011-11-09 03:00:14,489] INFO:init:module base: loading objects

[2011-11-09 03:00:14,493] INFO:init:module base: registering objects

[2011-11-09 03:00:14,605] INFO:init:module base: creating or updating database tables

[2011-11-09 03:00:15,633] INFO:init:module base: loading base_data.xml

[2011-11-09 03:00:15,857] INFO:init:module base: loading base_menu.xml

[2011-11-09 03:00:15,893] INFO:init:module base: loading security/base_security.xml

[2011-11-09 03:00:15,929] INFO:init:module base: loading res/res_security.xml

[2011-11-09 03:00:15,937] INFO:init:module base: loading maintenance/maintenance_security.xml

[2011-11-09 03:00:15,945] INFO:init:module base: loading base_update.xml

[2011-11-09 03:00:16,013] INFO:init:module base: loading ir/wizard/wizard_menu_view.xml

[2011-11-09 03:00:16,025] INFO:init:module base: loading ir/ir.xml

[2011-11-09 03:00:16,653] INFO:init:module base: loading ir/workflow/workflow_view.xml

[2011-11-09 03:00:16,757] INFO:init:module base: loading module/module_wizard.xml

[2011-11-09 03:00:16,813] INFO:init:module base: loading module/module_view.xml

[2011-11-09 03:00:16,893] INFO:init:module base: loading module/module_data.xml

[2011-11-09 03:00:16,905] INFO:init:module base: loading module/module_report.xml

[2011-11-09 03:00:16,909] INFO:init:module base: loading res/res_request_view.xml

[2011-11-09 03:00:16,965] INFO:init:module base: loading res/res_lang_view.xml

[2011-11-09 03:00:16,993] INFO:init:module base: loading res/partner/partner_report.xml

[2011-11-09 03:00:16,997] INFO:init:module base: loading res/partner/partner_view.xml

[2011-11-09 03:00:17,217] INFO:init:module base: loading res/partner/partner_wizard.xml

[2011-11-09 03:00:17,221] INFO:init:module base: loading res/bank_view.xml

[2011-11-09 03:00:17,245] INFO:init:module base: loading res/country_view.xml

[2011-11-09 03:00:17,285] INFO:init:module base: loading res/res_currency_view.xml

[2011-11-09 03:00:17,305] INFO:init:module base: loading res/partner/crm_view.xml

[2011-11-09 03:00:17,369] INFO:init:module base: loading res/partner/partner_data.xml

[2011-11-09 03:00:17,381] INFO:init:module base: loading res/ir_property_view.xml

[2011-11-09 03:00:17,409] INFO:init:module base: loading security/base_security.xml

[2011-11-09 03:00:17,449] INFO:init:module base: loading maintenance/maintenance_view.xml

[2011-11-09 03:00:17,485] INFO:init:module base: loading security/ir.model.access.csv

[2011-11-09 03:00:18,085] INFO:i18n:module base: loading translation file for language ro_RO

[2011-11-09 03:00:24,365] INFO:init:updating modules list

[2011-11-09 03:00:27,037] WARNING:init:module google_earth: module not found

[2011-11-09 03:00:27,037] WARNING:init:module google_earth: module not found

sh: bzr: command not found

sh: lsb_release: command not found

[2011-11-09 03:00:27,077] ERROR:init:[01]:

[2011-11-09 03:00:27,077] ERROR:init:[02]: Environment Information :

[2011-11-09 03:00:27,077] ERROR:init:[03]: System : Linux-2.6.26-2-xen-amd64-x86_64-with-debian-5.0.4

[2011-11-09 03:00:27,077] ERROR:init:[04]: OS Name : posix

[2011-11-09 03:00:27,077] ERROR:init:[05]: Operating System Release : 2.6.26-2-xen-amd64

[2011-11-09 03:00:27,077] ERROR:init:[06]: Operating System Version : #1 SMP Wed Jan 13 00:12:41 UTC 2010

[2011-11-09 03:00:27,077] ERROR:init:[07]: Operating System Architecture : 64bit

[2011-11-09 03:00:27,077] ERROR:init:[08]: Operating System Locale : en_US.ISO8859-1

[2011-11-09 03:00:27,077] ERROR:init:[09]: Python Version : 2.5.2

[2011-11-09 03:00:27,077] ERROR:init:[10]: OpenERP-Server Version : 5.0.6

[2011-11-09 03:00:27,077] ERROR:init:[11]: Last revision No. & ID :

[2011-11-09 03:00:27,077] ERROR:init:[12]: module stock: Unmet dependencies: account

[2011-11-09 03:00:27,077] WARNING:init:Not all modules have loaded.

[2011-11-09 03:00:27,077] DEBUG:init:Updating graph with 18 more modules

[2011-11-09 03:00:27,153] INFO:init:module base: loading objects

[2011-11-09 03:00:27,209] INFO:init:module base_setup: loading objects

[2011-11-09 03:00:27,209] INFO:init:module base_setup: registering objects

[2011-11-09 03:00:27,213] INFO:init:module base_setup: creating or updating database tables

[2011-11-09 03:00:27,213] INFO:init:module process: loading objects

[2011-11-09 03:00:27,213] INFO:init:module process: registering objects

[2011-11-09 03:00:27,217] INFO:init:module process: creating or updating database tables

[2011-11-09 03:00:27,281] INFO:init:module board: loading objects

[2011-11-09 03:00:27,281] INFO:init:module board: registering objects

[2011-11-09 03:00:27,285] INFO:init:module board: creating or updating database tables

[2011-11-09 03:00:27,321] INFO:init:module google_map: loading objects

[2011-11-09 03:00:27,321] INFO:init:module google_map: registering objects

[2011-11-09 03:00:27,321] INFO:init:module google_map: creating or updating database tables

[2011-11-09 03:00:27,353] INFO:init:module crm: loading objects

[2011-11-09 03:00:27,353] INFO:init:module crm: registering objects

sh: bzr: command not found

sh: lsb_release: command not found

[2011-11-09 03:00:27,377] CRITICAL:init:[01]:

[2011-11-09 03:00:27,377] CRITICAL:init:[02]: Environment Information :

[2011-11-09 03:00:27,377] CRITICAL:init:[03]: System : Linux-2.6.26-2-xen-amd64-x86_64-with-debian-5.0.4

[2011-11-09 03:00:27,377] CRITICAL:init:[04]: OS Name : posix

[2011-11-09 03:00:27,377] CRITICAL:init:[05]: Operating System Release : 2.6.26-2-xen-amd64

[2011-11-09 03:00:27,377] CRITICAL:init:[06]: Operating System Version : #1 SMP Wed Jan 13 00:12:41 UTC 2010

[2011-11-09 03:00:27,377] CRITICAL:init:[07]: Operating System Architecture : 64bit

[2011-11-09 03:00:27,377] CRITICAL:init:[08]: Operating System Locale : en_US.ISO8859-1

[2011-11-09 03:00:27,377] CRITICAL:init:[09]: Python Version : 2.5.2

[2011-11-09 03:00:27,377] CRITICAL:init:[10]: OpenERP-Server Version : 5.0.6

[2011-11-09 03:00:27,377] CRITICAL:init:[11]: Last revision No. & ID :

[2011-11-09 03:00:27,377] CRITICAL:init:[12]: Couldn't load module crm

sh: bzr: command not found

sh: lsb_release: command not found

[2011-11-09 03:00:27,397] CRITICAL:init:[01]:

[2011-11-09 03:00:27,397] CRITICAL:init:[02]: Environment Information :

[2011-11-09 03:00:27,397] CRITICAL:init:[03]: System : Linux-2.6.26-2-xen-amd64-x86_64-with-debian-5.0.4

[2011-11-09 03:00:27,397] CRITICAL:init:[04]: OS Name : posix

[2011-11-09 03:00:27,397] CRITICAL:init:[05]: Operating System Release : 2.6.26-2-xen-amd64

[2011-11-09 03:00:27,401] CRITICAL:init:[06]: Operating System Version : #1 SMP Wed Jan 13 00:12:41 UTC 2010

[2011-11-09 03:00:27,401] CRITICAL:init:[07]: Operating System Architecture : 64bit

[2011-11-09 03:00:27,401] CRITICAL:init:[08]: Operating System Locale : en_US.ISO8859-1

[2011-11-09 03:00:27,401] CRITICAL:init:[09]: Python Version : 2.5.2

[2011-11-09 03:00:27,401] CRITICAL:init:[10]: OpenERP-Server Version : 5.0.6

[2011-11-09 03:00:27,401] CRITICAL:init:[11]: Last revision No. & ID :

[2011-11-09 03:00:27,401] CRITICAL:init:[12]: The report "report.crm.case" already exist!

Traceback (most recent call last):

File "./openerp-server.py", line 111, in <module>

pooler.get_db_and_pool(db, update_module=tools.config['init'] or tools.config['update'])

File "/usr/lib/python2.5/site-packages/openerp-server/pooler.py", line 40, in get_db_and_pool

addons.load_modules(db, force_demo, status, update_module)

File "/usr/lib/python2.5/site-packages/openerp-server/addons/__init__.py", line 728, in load_modules

r = load_module_graph(cr, graph, status, report=report)

File "/usr/lib/python2.5/site-packages/openerp-server/addons/__init__.py", line 578, in load_module_graph

register_class(package.name)

File "/usr/lib/python2.5/site-packages/openerp-server/addons/__init__.py", line 400, in register_class

imp.load_module(m, *fm)

File "/usr/lib/python2.5/site-packages/openerp-server/addons/crm/__init__.py", line 26, in <module>

import report

File "/usr/lib/python2.5/site-packages/openerp-server/addons/crm/report/__init__.py", line 49, in <module>

'addons/crm/report/case.rml', parser=order, header=True)

File "/usr/lib/python2.5/site-packages/openerp-server/report/report_sxw.py", line 329, in __init__

report_rml.__init__(self, name, table, rml, '')

File "/usr/lib/python2.5/site-packages/openerp-server/report/interface.py", line 74, in __init__

super(report_rml, self).__init__(name)

File "/usr/lib/python2.5/site-packages/openerp-server/report/interface.py", line 52, in __init__

assert not netsvc.service_exist(name), 'The report "%s" already exist!' % name

AssertionError: The report "report.crm.case" already exist!`

Upvotes: 1

Views: 1422

Answers (2)

Pravitha V
Pravitha V

Reputation: 3308

You are getting the error, because you have two copies of same report

Upvotes: 1

Don Kirkby
Don Kirkby

Reputation: 56660

I think I've gotten that error when I copy and paste an existing report parser, and then forget to rename the copy.

If you search your source code for the string "report.crm.case", you'll probably find it in two places.

Upvotes: 0

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