Reputation: 317
I`m using Redmine for work in my company and I need some solutions (plugins) for:
Upvotes: 2
Views: 494
Reputation: 111
Fetch email and create ticket
Simple methods for fetching E-Mails an create Tickets direct included in Redmine.
http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails
when you need more options this plugin give you customer support, E-Mail notifications and many more.
http://www.redminecrm.com/projects/helpdesk
Upvotes: 6
Reputation: 716
I think that the Stealth Mode plugin could be used to help satisfy your first requirement.
http://www.redmine.org/projects/redmine/wiki/PluginRedmineStealth https://github.com/teleological/redmine-stealth-plugin
It requires the user performing the edit to remember to enable stealth mode first. (And they need to remember to disable it afterward!)
Upvotes: 2