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c#phone-calllync
shahar taite
shahar taite

Reputation: 472

dialing numbers after call is initiated in lync

I am initiating a call using Lync Sdk, I am making an application that dials to an automated voice message service and i want to dial numbers after the call is initiated to automatically choose menu options. so i need to basically dial digits from code after the call is initiated. any ideas?

Upvotes: 1

Views: 773

Answers (1)

Paul Nearney
Paul Nearney

Reputation: 6955

First, you need to get to the AudioChannel on the Conversation:

var avModality = (AVModality)conversation.Modalities[ModalityTypes.AudioVideo];
var audioChannel = avModality.AudioChannel;

Then you can send DTMF tones down the channel:

avModality.AudioChannel.BeginSendDtmf("1", SendDtmfComplete, null));

Bear in mind that the service on the other end may change the order of the menu options, or may require a delay before sending the tone.

If you think this is the right answer, please mark it as accepted, to help anyone else browsing the question. Thanks!

Upvotes: 1

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