CODEWITHSUNDEEP
c#asp.netlynclync-2010ucma
TempleWulf
TempleWulf

Reputation: 1

Is It Possible To Launch A Lync Session And Invite Tech And External User From A C# Web App?

I'm tasked with writing a web app that will connect an internal employee and an external client while logging Case details. Our company recently switched over to Lync, so I'm a bit lost on the API for doing this.

Ideally, this would be a web app (C# & ASP.NET) so that the customer support department doesn't have to install something to every workstation. It would also mimic the behavior found in this article for sending an email to allow external users to connect.

Is UCMA required for this? We have a generic Lync account that could be used by a service to facilitate these requests if that would be more appropriate. I can also force the issue for using a desktop app if need be.

I'm just having a hell of a time finding the right API calls to make this happen on MSDN so any links to docs or tutorials would be a huge help.

Some research that doesn't quite point out what needs to be done:
UCMA: Chat with users not in AD
How do I Invite a user by email to a Lync 2010 chat session using the API?

Upvotes: 0

Views: 1005

Answers (2)

Matthew Proctor
Matthew Proctor

Reputation: 110

You should also take a look at UCWA - Microsoft's Unified Communications Web API.

Unified Communications Web API

It's a great platform for adding Lync functionality into your Web application, has an Online Demo with full source code as well.

Upvotes: 0

Kharaone
Kharaone

Reputation: 597

you should take a look at this sample located at :%Program Files%Microsoft UCMA 3.0\SDK\Core\Sample Applications\Reference\ContactCenter

You'll find more details here : http://msdn.microsoft.com/en-us/library/hh285604.aspx

Hope that helped.

Upvotes: 0

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