CODEWITHSUNDEEP
ruby-on-rails-3githeroku
user1051849
user1051849

Reputation: 2337

Heroku Error H10 (App crashed)

My Heroku app has crashed, and all i'm getting out of the logs is Error H10 (App crashed)

2012-03-28T14:11:56+00:00 heroku[router]: Error H10 (App crashed) -> GET www.devsite.com/ dyno= queue= wait= service= status=503 bytes=
2012-03-28T14:11:56+00:00 heroku[nginx]: 109.145.58.15 - - [28/Mar/2012:14:11:56 +0000] "GET / HTTP/1.1" 503 607 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.83 Safari/535.11" www.devsite.com

Any idea how to draw more information out of heroku logs - or find out what is wrong?

Upvotes: 12

Views: 14798

Answers (4)

Toma
Toma

Reputation: 279

Had a similar problem and the error was masked, running a rails c on heroku gave us the reason for the crash

Upvotes: 0

Kem Mason
Kem Mason

Reputation: 1670

I had a similar problem, every time I hit the server, I just got these 2 useless lines of output in the logs.

When I ran:

heroku restart

It ended up showing me more output that let me track down my issue (related to migrating to cedar) (the app was crashing on deploy it appears, never fully starting up, but not showing an error during the deploying process, as would usually occur).

Upvotes: 29

Samuel Cesc
Samuel Cesc

Reputation: 217

I had similar issues and it was related to the dynos. H10 error.

Just run:

heroku restart

Fixed it for me!

Upvotes: 1

Paul Simpson
Paul Simpson

Reputation: 2514

According to their Developer documentation:

Check your app’s backtrace in the logs to find out what you need to do to fix the problem.

https://devcenter.heroku.com/articles/errors

Upvotes: 3

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