CODEWITHSUNDEEP
magento
reylimjr
reylimjr

Reputation: 381

How to setup magento admin to send email to customer when order is cancelled

I'm using magento 1.5 and I need to send email to customer that their order has been cancelled by the admin. can someone help and show me the steps to do this part in magento admin panel.?

I really need your help. thanks in advance, your response is highly appreciated.

Upvotes: 3

Views: 6219

Answers (1)

Alex Siri
Alex Siri

Reputation: 2864

You should use an event, to tell if the order was cancelled. I don't know if there is such an even (sales_order_cancelled or something like that), otherwise you could try to observe sales_order_save_after, and check if the order was cancelled, then send the email.

==========EDIT===========

From what I read in http://www.nicksays.co.uk/magento_events_cheat_sheet/, you should use the event order_cancel_after. Check app/code/core/Mage/Sales/Model/Order.php to see how it's called.

Upvotes: 2

Related Questions