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Limey
Limey

Reputation: 2772

Does Lync support recording Instant Messages

I feel stupid for having to ask this, but I can't seem to find it.

I used to use Lotus Notes, which allowed me to record an IM chats I wanted, but it seems Lync only allows phone conversations to be recorded. Is there the option in Lync to record that IM chats? I'm assuming if I can record a phone call, I can records IMs.

Thanks

Upvotes: 0

Views: 1157

Answers (2)

G. Demecki
G. Demecki

Reputation: 10596

It seems to me, that conversation history of Microsoft Lync is by default integrated with Outlook.

Look at Tools -> Options -> Personal -> check box labeled Save IM conversations in my email Conversation History folder.

Hope it helps.

Upvotes: 1

Dan Shield
Dan Shield

Reputation: 1408

You can save the conversations. Just select the "Options" icon, then "Personal" from the list on the left. Select the option "Save instant message conversations in my email Conversation History folder".

We use Outlook, and there is a Conversation History folder listed with the other standard folders. Different email clients may integrate differently.

Upvotes: 1

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