ToddN
ToddN

Reputation: 2961

Paypal Developer - Cannot create Sandbox Business Account plus Error Messages

I am trying to set up a Paypal Dev App by first creating the two (personal and business) Sandbox Accounts. However it only displays the -facilitator.. business account with the following error message when I click on its Profile

We experienced some issues on our end while creating this Sandbox account. Please delete it and try again.

Unfortunately the check-box next to the account is grayed out and I cannot delete it. When I go to create an APP it says:

There are no sandbox business accounts associated, please create one and try again.

So I have also tried creating NEW Sandbox business accounts. When I click save I see that it has updated the Total Records by one, but it still shows the same amount of accounts (the facilitator and any personal accounts I created).

Anyone have any idea on what I can/should do? Can I re-create the whole developer account somehow?

Paypal Issue

Upvotes: 7

Views: 5444

Answers (3)

user3649739
user3649739

Reputation: 1869

I had this issue as well, and threads all over the internet going back to 2013 which is even more frustrating. Here is what solved it; you need to fill in ALL the fields even the ones that say 'Optional' (First Name, Last Name, Funding, Notes). Then it works fine. Just someone on their end who never did use-case testing I think. In any event I am now making test accounts without issue.

Upvotes: 0

Merlin
Merlin

Reputation: 4917

Exactly the same for me since 3 days. Getting pretty nuts about it. Yesterday the problem was different an error message was displaying on the page as : We’re sorry, but something went wrong. Please try again.

Today when I logged in I found all the test account that I have created yesterday but with no money on the account. So I have deleted them and when I recreate I get the same behavior mentionned above.

This is the notification for the first issue, didnt' find new one but guess they are working on it.

https://www.paypal-notify.com/eventnotification/event_details?eventId=5775

Upvotes: 2

tamak
tamak

Reputation: 1591

I got this randomly all weekend and never really figured out what caused it... It did work for me though when I went back to it a day or two later.

gave me a really weird feeling about using paypal at all to be honest. good luck.

Upvotes: 7

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