Roberto Conte Rosito
Roberto Conte Rosito

Reputation: 2098

Unable to use sandbox accounts

I really need your help guys. Since two hours I'm facing with a very strange problem related to Paypal Sandbox. I read lot of answers here on stack overflow but none of them helps me.

I'll try the explain my problem: when I create a new sandbox account (respecting all rules like password strength, load balance etc.) I receive the "success" message, the account is created and visible in the list, but when I open it using "Profile" button I receive this error message (and is really a problem because I need to get the username, password and signature to work in sandbox mode):

Account Details

Your request is still processing, please wait...

No difference between "Buyer" or "Seller" account, it always fail. I've tried in many ways (using notes, changing email address, using custom numbers into email) but nothing is work for me.

Someone can suggest me what can I do? Thank you very much.

Upvotes: 3

Views: 1321

Answers (2)

Roberto Conte Rosito
Roberto Conte Rosito

Reputation: 2098

I think I've found a temporary solution to works with PayPal sandbox. Instead of create an account using "Create Account" button you have to register a new account using sandbox website.

In details:

Want to link existing Sandbox Account with your developer account? Click Here and provide credentials of your sandbox account

You will be redirect to sandbox paypal web site, if you don't do anything it will recognize your previous register account (anyway, if not, you have to login with the new created account), procede with linking process and after you will have, in the list of accounts, a new one with "Profile" button ready to show you informations necessary to works.

I don't understand way paypal release an important tool like this with a lot of bugs. No response received from no one.

BugPal your are luky because we needs you but please, improve your development process! :@

Upvotes: 3

Christian
Christian

Reputation: 9

Looks like a general problem on Paypal side. We see same issues with two of our accounts. It was working last friday.

Upvotes: 0

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