Konrad Viltersten
Konrad Viltersten

Reputation: 39068

How to import a list of users

I pulled out a list of users from an organization using advanced find, making sure that all the columns were included. I also checked the re-import headers box.

When I imported the list (same server, same AD rights) into another organization, I got no errors, no failures but no successes neither. No users were created at all.

Is it an intended behavior or did I forgot something?

Upvotes: 0

Views: 134

Answers (2)

Javad Aasadipour
Javad Aasadipour

Reputation: 11

CRM may disable the imported users by default. Check the disabled users view.

Upvotes: 0

ColinV
ColinV

Reputation: 91

Intended - re-import option breaks the import when not the same organization with the same data. Re-import option should only be used on the same organization. You can see from an old blog post from the CRM Team they state to not use that option when moving data org to org.

http://blogs.msdn.com/b/crm/archive/2011/03/23/transferring-data-from-one-crm-organization-to-other-organization.aspx

Note: Do not check make this data available for reimport checkbox as this feature is meant to export and update data in the same organization and not for cross organization data migration.

Re-imports intended use is for mass editing data that is already existing in the system.

Upvotes: 2

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