CODEWITHSUNDEEP
magentomagento-1.7magento-1.9
Robert
Robert

Reputation: 812

Magento 1.9.24 upgrade - reset password issue

I upgrade my magento store to the last version, after this I can't reset the customer passsword in frontend, so:

  1. I press on Forgot Your Password button
  2. Complete with my email password and press Submit
  3. In the received email I press on "RESET PASSWORD" button and I am redirected to the store and I have this error: Your password reset link has expired.

How I can solve this?

Upvotes: 0

Views: 1080

Answers (1)

Girijesh Kumar
Girijesh Kumar

Reputation: 126

I had the same, but a second error message appeared 
which said that a required field is not filled out. 
In general: when anything goes wrong when saving the customer, 
the said error message "Your password reset link has expired" shows up. 
So, pay attention to any additional error messages showing up or in your log files.

If you want to find out what's happening in detail, 
go to the file 
"app/code/core/Mage/Customer/controllers/AccountController.php" 
and modify the method resetPasswordPostAction temporarily. 
Inside the } catch (Exception $exception) { directive, add Mage::logException($e);. 
After you have seen the error again, 
you can find the real error message in the file var/log/exception.log.

Ref Link: https://magento.stackexchange.com/questions/84605/magento-reset-password-link-not-working-after-upgrade

Hope this will help you!!

Upvotes: 1

Related Questions