cool_kid
cool_kid

Reputation: 347

google / cpc sessions show as (not set) / (not set) in Source / Medium report of Google Analytics

I started a new PPC campaign this month and all my google /cpc sessions are recorded as (not set) / (not set) in Source / Medium report.

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When you click a ppc ad, you can see gclid in the address bar and in real time reporting it shows correctly as google / cpc.

But, under adwords tab in analytics account, it only shows the clicks and zero sessions.

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2 accounts are linked correctly and auto-tagging is enabled in adwords.

Any help, idea or suggestion to investigate more regarding this would be highly appreciated.

Thank you very much.

Upvotes: 1

Views: 2082

Answers (1)

cool_kid
cool_kid

Reputation: 347

the issue was with the site. There was a plugging added to the site which converts all upper case letters into lower case in order to avoid duplicating the site URLs. For some SEO reason I guess. However, that converts Google Click ID (gclid) value (which contains both uppercase and lowercase letters) and that makes the gclid invalid.

This issue solved for me after getting this plug removed this.

Hope this will help someone.

Upvotes: 0

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