Reputation: 9077
Here's what the error looks like for every single image file I drop into iTunes Connect for my app screens.
Here is the list of image sizes that supposedly will work (when you click that Learn More link you see this):
Here are the details of the screenshot I grabbed using Command-S while simulator was running. Notice that the size seems to match one of the required dimensions. That was while running an iPhone 6 simulator.
Here's another one I tried with slightly different dimensions that is supposedly acceptable also, but fails. I have tried numerous ones and none will upload.
This one's while running a 5s simualtor:
This is really annoying since I'm just attempting to release my app but I'm stuck on this (should be) simple thing.
Any help is greatly appreciated. Thanks
Upvotes: 2
Views: 702
Reputation: 114875
An iPhone 5 is a 4 inch display, not a 4.7 or 5.5 inch display (iPhone 6 & 6+). The images you have meet the requirements for a 4 inch screen shot, but you are attempting to load these images for the 5.5 inch display.
You can either upload an iPhone 6+ screen shot and iTunesConnect will automatically scale this image for other screen sizes, or you can select "Other sizes" in iTunesConnect and upload specific screenshots for the specific sizes.
Upvotes: 4