CODEWITHSUNDEEP
ringcentral
Grokify
Grokify

Reputation: 16354

Accessing Emergency Contact Info via RingCentral REST API

Is there any way to access the emergency contact info? I cannot find it in the API Reference but it is available in the RingCentral Online Account Portal as shown below:

enter image description here

Upvotes: 1

Views: 85

Answers (1)

Grokify
Grokify

Reputation: 16354

The emergency address contact info is available in the Device Info emergencyServiceAddress property.

The Device Info object with this property is available in both the account and extension APIs:

GET /restapi/v1.0/account/{accountId}/device/{deviceId}
GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/device/{deviceId}

To get a list of deviceId values to query, call the Device List APIs:

GET /restapi/v1.0/account/{accountId}/device
GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/device

The Device List APIs do not include the emergencyServiceAddress so you need to use this to find the deviceId to get the info for the specific device.

The emergencyServiceAddress property looks like the following:

"emergencyServiceAddress": {
    "street": "20 Davis Drive",
    "city": "Belmont",
    "state": "CA",
    "country": "US",
    "zip": "94402",
    "customerName": "John RingForce"
},

You can also update the emergency service address by using the Update Device endpoint:

PUT /restapi/v1.0/account/{accountId}/extension/{extensionId}/device/{deviceId}

{
    "emergencyServiceAddress": {
        "street": "19 Davis Drive",
        "city": "Belmont",
        "state": "CA",
        "country": "US",
        "zip": "94402",
        "customerName": "John RingForce"
    }
}

Some demo code for this is available for Go in the repo for the go-ringcentral SDK:

https://github.com/grokify/go-ringcentral/blob/master/examples/e911_address/e911_address.go

Upvotes: 2

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