Bmize729
Bmize729

Reputation: 1136

Dynamics CRM error: The issuer of the security token was not recognized by the IssuerNameRegistry

When trying to log into the CRM my users are seeing this error

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Upvotes: 2

Views: 4034

Answers (1)

Bmize729
Bmize729

Reputation: 1136

  1. Launch the ADFS Console > Trust Relationships > Relying Party Trusts

  2. Right click on the trust and select “Update from Federation Metadata…” (This needs to be done for all trusts)

  3. Open Command Prompt at an elevated level type “iisreset”

  4. Open “Services” and restart the “ADFS” service

If ADFS does not start, be sure to check the “Windows Internal Database” service and make sure it is started, and then try restarting the ADFS service

If the issue persists, continue with the following steps below:

  1. Launch the “CRM Deployment Manager”
  2. Run “Configure Claims-Based Authentication” wizard (Click “Next” all the way through the wizard)

  3. Run “Configure Internet Facing Deployment” wizard (Click “Next” all the way through the wizard)

  4. Perform steps 1-4 again

Upvotes: 2

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