CODEWITHSUNDEEP
docusignapi
lazydeveloper
lazydeveloper

Reputation: 961

why User is being kicked out from docusign ui with in 4-5 seconds

I have embedded docusign ui in my app.its working fine in lower environments.But user is being kick out from docusign ui within 4-5 seconds in docusign production.I know there is session timeout configuration ,it is configured 20 minutes.Anyone have faced this issue..any suggestion/help is appreciated

Retrieve docusign embedded url

public async Task<EmbeddedSigningUrls> BuildEmbeddedDocSigningUrlAsync(


      string signerName, string signerEmail,
        string redirectAfterSigningBaseUrl,
        string envelopeId)
    {
        var viewOptions = new RecipientViewRequest()
        {
            ReturnUrl =
                $"{redirectAfterSigningBaseUrl}?{RedirectUriBuilderParser.SigningOperationIdQueryParamName}={envelopeId}",
            ClientUserId = signerEmail,
            AuthenticationMethod = "password", // <<== not "email"
            UserName = signerName,
            Email = signerEmail                
        };

        var envelopesApi = new EnvelopesApi();

        var recipientView = await envelopesApi.CreateRecipientViewAsync(await AccountAsync(), envelopeId,
            viewOptions);
        return new EmbeddedSigningUrls
        {
            EmbeddedSigningUri = new Uri(recipientView.Url)
        };
    }

Upvotes: 0

Views: 173

Answers (1)

Inbar Gazit
Inbar Gazit

Reputation: 14050

You need to update your code to this:

var viewOptions = new RecipientViewRequest()
        {
            ReturnUrl =
                $"{redirectAfterSigningBaseUrl}?{RedirectUriBuilderParser.SigningOperationIdQueryParamName}={envelopeId}",
            ClientUserId = signerEmail,
            AuthenticationMethod = "none", // <<== not "email"
            UserName = signerName,
            Email = signerEmail                
        };

As your appliaction is just embedding a URL for the signing and is not adding additional authentication layer beyond the API calls that it is making.

Upvotes: 1

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