CODEWITHSUNDEEP
nagioszendeskicinga2icingaicingaweb2
Andreas
Andreas

Reputation: 1

How to Integration of nagios/icinga and github tickets and their content into zendesk and sync open/closed status?

Before zendesk, ive used zammad, which has a nice integration of gihub / nagios / icinga tickets etc. and f.e. closes them if services are back online. Is it possible to get the same functionality in zendesk ?

Is it possible to not just forward tickets to zendesk by email, but also have a back channel to nagios (or preferrable icinga) to

Upvotes: 0

Views: 201

Answers (1)

Jimmy Long
Jimmy Long

Reputation: 788

Zendesk provides a developer friendly API that can be used to manage ticket resources. In addition, there is form of webhooks available in Zendesk called targets. These can be used to push data to an external source based off of events in Zendesk. You could also poll the API via the Incremental Tickets API endpoint.

Upvotes: 0

Related Questions