CODEWITHSUNDEEP
app-storeapp-store-connect
DonMB
DonMB

Reputation: 2728

MOV_RESAVE_CORRUPTED error on submitting app preview

When uploading an app preview to the app store submit process, I receive an unknown error MOV_RESAVE_CORRUPTED which is not documented anywhere in their uploading process. I have captured the preview using QuickTime and had to reformat it using ffmpeg to a 30 FPS video, using this command

ffmpeg -r 30 -i preview1.mov -acodec copy -crf 12 -vf scale=886:1920,setsar=1:1 preview1-edit.mp4

The video is working fine on my local machine but upload won't work.

Frankly, the whole process is very annoying and super stressful. Hopefully I can help anyone else having this problem with this thread. Thank you.

enter image description here

Upvotes: 7

Views: 716

Answers (3)

FunRob
FunRob

Reputation: 21

App Store Connect is very tough about video formats, only accepts H264 + AAC in mp4 or mov container, otherwise it just says (after 10 minutes): MOV_RESAVE_CORRUPTED. See details: https://help.apple.com/app-store-connect/#/dev4e413fcb8

Upvotes: 0

fatihyildizhan
fatihyildizhan

Reputation: 8832

Create a new Preset. Set name iPhone 6.5 App Preview to recognize easily.

Create preset

Select Audio Behavior. Set samplerate to 44.1, bitrate to 256. Then save it Select behavior

Go to Audio tab. Then select Presets from right up corner. audio

Check audio samplerate and bitrate then click Start. Then upload it.

current preset

Upvotes: 1

Raül Hernández Gracia
Raül Hernández Gracia

Reputation: 91

SOLUTION: In my case the issue was the audio encoding, used Handbrake free video tool and ensured the video specs were set to:

Video Codec (FPS) to : H.264(x264) Video Framerate (FPS) to : 30 Audio Codec to : AAC (Core Audio) Audio Mixdown to : Stereo Audio Sample rate to : 44.1 Audio Bitrate to : 256

The app preview videos are working fine now!

Upvotes: 6

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